duperhost Posted December 18, 2009 Share Posted December 18, 2009 I found problem/issue with software. another account with same name of the reseller account. main domain is username.com for example the customer made account with username.net same name ~username and then it created, same name ~username in server. I try to suspend it .. it suspend the whole account of hosting... please, consider a solution for this It might be a bug in WHMCS. I"m not sure if WHMCS is supposed to prevent accounts from being made if you already have that user on the server. If WHMCS lets you remove the account without removing the ( ~Username ) user from the server then you can do that. If you provide the WHMCS login information we can check that and remove that account for you. Which server module are you using; cPanel/WHM? It sounds like this is a bug with cPanel rather than just WHMCS. Yes I am using cPanel/WHM Its simply WHMCS Problem, As it haven't check if there account before creating .. 0 Quote Link to comment Share on other sites More sharing options...
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