HELP! - 2 problems!

[lewis4490]

Hello,

 

I have got 2 problems so far.

 

Here they are:

 

When i go to allow clients to register it will click the box and then when i press save it says it has saved it but when i go to check to see if i can register as a client it does not allow this - Says "not allowed"

 

 

 

And my 2nd problem:

 

I'm getting this error:

 

You do not have the required permission to perform the selected operation!

 

Action: Configure Ban Control

 

When i try to do anything!

 

Please help me

 

Thanks in advance

 

Lewis

[thehost5968]

For No. 2 :

look at Administrator Rules and the setting in Permissions

[thehost5968]

for No. 1:

try clearing your Cache and the folder: templates_c (REMOVE ALL BUT INDEX.PHP)

[lewis4490]

Tryed that.

 

It keeps going to: https://www.auzzhosting.com/members/admin/accessdenied.php?permid=65

 

Lewis

[lewis4490]

for No. 1:

try clearing your Cache and the folder: templates_c (REMOVE ALL BUT INDEX.PHP)

 

I would try that but without whmcs allowing me to do so without this damn page showing up every time i try.

 

But i did remove all but index.php from that folder you told me to.

 

Lewis

[thehost5968]

you are loging in to admin under Full Administrator right?

 

P.S You should changes the name of your admin when you get time.

[thehost5968]

what version of whmcs are you using?

[lewis4490]

you are loging in to admin under Full Administrator right?

 

P.S You should changes the name of your admin when you get time.

 

Yup and yeah i will do, i only installed it last night

[lewis4490]

I'm using the new version: 4.1.2

[lewis4490]

Oh my last post didn't show up.

 

But yeah i am using full admin and yeah i will be changing it later on only installed it last night

[thehost5968]

try re-uploading the login page again (dologin.php) I can not see this will help but you just do not now.

[thehost5968]

have you got these ticket:

Configure General Settings

Configure Administrators

Configure Admin Roles

[lewis4490]

Nope didn't work - Damn.

 

I dunno why it's gone all mad on me.

 

Is there nothing i can do via ftp to try and sort my permissions?

[lewis4490]

I can not access them.

 

Everytime i try and edit admin roles it goes to the access denied page

[lewis4490]

Is it not possible to get my backup i got from this morning and reupload it via phpmyadmin?

 

But 1 thing is i dunno where to upload it for it to work without losing anything

[thehost5968]

Email sent please read it.

[lewis4490]

Okay,

 

Emailed you back

[thehost5968]

I see you logged in with a different user before Have you now removed that user or can you try that one?

 

it look like you hit Uncheck All then saved it. so I think you can only now do 1 of 2:

1, remove the script and re install it,

2, remove the database and install the backup you have,

[lewis4490]

Yup i got another login and it's the same for that.

 

If i reuploa dmy backup do i go to phpmyadmin and then import?

 

Obv' to the correct database

[thehost5968]

what format is the backup in eg. .sql .zip ....

[lewis4490]

It's in .sql

[thehost5968]

Ok first try this:

 

from phpMyAdmin

 

Drop tbladminperms (yes drop)

 

then run this:

 

 

--

-- Table structure for table `tbladminperms`

--

 

CREATE TABLE IF NOT EXISTS `tbladminperms` (

`roleid` int(1) NOT NULL,

`permid` int(1) NOT NULL,

KEY `roleid_permid` (`roleid`,`permid`)

) ENGINE=MyISAM DEFAULT CHARSET=latin1;

 

--

-- Dumping data for table `tbladminperms`

--

 

INSERT INTO `tbladminperms` (`roleid`, `permid`) VALUES

(1, 1),

(1, 2),

(1, 3),

(1, 4),

(1, 5),

(1, 6),

(1, 7),

(1, ,

(1, 9),

(1, 10),

(1, 11),

(1, 12),

(1, 13),

(1, 14),

(1, 15),

(1, 16),

(1, 17),

(1, 18),

(1, 19),

(1, 20),

(1, 21),

(1, 22),

(1, 23),

(1, 24),

(1, 25),

(1, 26),

(1, 27),

(1, 28),

(1, 29),

(1, 30),

(1, 31),

(1, 32),

(1, 33),

(1, 34),

(1, 35),

(1, 36),

(1, 37),

(1, 38),

(1, 39),

(1, 40),

(1, 41),

(1, 42),

(1, 43),

(1, 44),

(1, 45),

(1, 46),

(1, 47),

(1, 48),

(1, 49),

(1, 50),

(1, 51),

(1, 52),

(1, 53),

(1, 54),

(1, 55),

(1, 56),

(1, 57),

(1, 58),

(1, 59),

(1, 60),

(1, 61),

(1, 62),

(1, 63),

(1, 64),

(1, 65),

(1, 66),

(1, 67),

(1, 68),

(1, 69),

(1, 70),

(1, 71),

(1, 72),

(1, 73),

(1, 74),

(1, 75),

(1, 76),

(1, 77),

(1, 78),

(1, 79),

(1, 80),

(1, 81),

(1, 82),

(1, 83),

(1, 84),

(1, 85),

(1, 86),

(1, 87),

(1, 88),

(1, 89),

(1, 90),

(1, 91),

(1, 92),

(1, 93),

(1, 94),

(1, 95);

Then try logging in?

[lewis4490]

Thank you so much

 

Now i can do stuff

 

But back to number 1 still can't keep them clicked!

[thehost5968]

OK now you have to re setup all the Rules for any and all the admin and do not change any for the Full Administrator

[lewis4490]

okay

 

Will do that now