tusker

Hello, when searching for a client, the results appear 5 times. For example if I search for 'CustomerA', which only exists once, the search result is: 5 Records Found, Page 1 of 1 Jump to Page: ID First Name Last Name Company Name Email Address Services Created Status 3271 CustomerA [...] 3271 CustomerA [...] 3271 CustomerA [...] 3271 CustomerA [...] 3271 CustomerA [...] Please ignore, I see this was already reported in http://forums.whmcs.com/showthread.php?72854-Client-Search-broken

Hi, I'm not quite sure if this is since the update to 5.2.2 or since an earlier update, but my domain expiry dates are not being synced anymore during the cron run. (The checkmark in General Settings is set). All other cron tasks seems to be executed fine. When I try to manually run the job with php -q, I get the following error: $ php -q domainsync.php <div style="border: 1px dashed #cc0000;font-family:Tahoma;background-color:#FBEEEB;width:100%;padding:10px;color:#cc0000;"> <strong>Critical Error</strong><br>Could not connect to the database</div> The result is always the same, doesn't matter if I run crons/domainsync.php admin/cron.php modules/registrars/netearthone/netearthonesync.php NB: Everything else in WHMCS appears to work fine, so I can rule out a general database problem. Any ideas?

Hello, when I activate an order via the API, the fields "autosetup" and "sendemail" are ignored. $postfields["action"] = "acceptorder"; $postfields["orderid"] = $orderid; $postfields["autosetup"] = "true"; $postfields["sendemail"] = "false"; With these postfields, I get the domain registered and a confirmation email, but the hosting account remains pending. What I want is that the domain gets registered and the account set up, but I don't want to receive any email. How can I achieve this?

This is because you use "Amount Out" for the wrong purpose. "Amount Out" is what you pay out to your customers, not for them. To document your costs, you could use the "Fees" field or create a transaction which is not linked to an invoice.

Thanks for sharing, it fixed the problem here! JFTR: The file must be copied to /templates/orderforms/comparison. @WHMCS: Would be nice if you'd make this fix available for everyone...

Hello, when using the Email template editor, it changes merge fields like {$service_product_name} to '%7B$service_domain%7D', whenever I switch between RTF and text editor. It even happens when I just view the template in the text editor without saving before. Is there a way to disable the RTF editor anyhow or make the text editor default? Edit: Only merge fields within URLs are affected, e.g. <p>Webpage URL: <a href="http://www.{$service_domain}/">http://www.{$service_domain}/</a></p> changes to <p>Webpage URL: <a href="http://www.%7B$service_domain%7D/">http://www.{$service_domain}/</a></p>

Thank you very much! Although the deleted TLDs were not there and thus not selected, it helped to re-select the TLDs and save it.

Hello. When checking the availability of a domain, WHMCS suggests also "other domains you might be interested in". My problem is, it also suggests TLDs which I've deleted, but with no price and period. How can I get rid of this TLDs? They are not visible in configdomains.php. Thank you!

Hi Joe, It doesn't. I even tried 'Yes' and '1'. Seems this function is not included in addclient, that's probably why it's not documented. Thanks for the hint, that worked!

Hi, I could not find anything about that in the the manual: How do I set Tax exempt with the API call "addclient"? I tried $postfields["taxexempt"] = "on" ; but this doesn't work. Any suggestions? Thanks in advance!

Just my 2 cents: Unless you have a couple of thousands domains to manage, it is IMVHO very unlikely that you will benefit from becoming an ICANN accredited registrar. On the other hand: rest assured, the vast majority of the customers does not even bother to look into the whois records, and if they do, they don't understand what it is all about. To me It never occurred that a customer has transferred a domain to my supplier.

Hello, prior to the upgrade to 5.x, I was presented with details after accepting an order, where I could select whether or not the 'module create' should run, if the registration should be send to the registry and if and which confirmation emails should be sent. Now I don't get this selection anymore, the order is executed without further inquiry. How do I get back the old behavior? Thank you!

Well, it does not even take 1 minute to delete that line, and you need to know nothing about coding at all for that. But there were some moments of shock until I discovered why the thing is suddenly so terrible slow. The more interesting question is why it is there in first place. Where is the advantage or the improvement? A significant worsening like this should be mentioned in the release notes with big red letters, and preferable not activated by default, but as an option. Simply comment it out by default and mention the ease of activating a more or less fancy looking font on the costs of performance. Just my 2 cents.

Where have you tested this? In the UK or US, with GBit Ethernet and a high end PC maybe. In all other circumstances it significantly slows down the side. Usually a WHCMS page loads in fractions of a second, thanks to google it takes around 6 to 8 seconds now and produces significantly CPU load, too. In other words: totally unnecessary and useless. I consider this as a major bug, the worst bug I've ever seen in WHMCS.

Hi wsd, I simply deleted the line from the CSS. I wonder what's the idea behind this. The ubuntu font looks no different than the default sans-serif. The only thing is that there is no work flow anymore, because you can have a cup a of coffee now until any side loads.

Hello, I've removed @import url("https://fonts.googleapis.com/css?family=Ubuntu:500,700"); from /templates/default/css/whmcs.css because it terribly slowed down the loading times of the site. Will I now burn in hell? IOW, do I have to expect any unwanted side effects because of this? Thank you!

Hello. Go to: Setup --> General Settings --> Invoices Set "TCPDF Font Family" to (x) Freesans. Click Save Changes. Give it a try and let us know. Remark: The PDF invoice gets slightly bigger because of the Font, around plus 56 kByte.

I tried in Opera as well, does not work either. That's what I always did since I use WHCMS: I copy the domain name from the order with CTRL-C and I paste it to the Product/Service's Domain field by clicking on the middle mouse button (which equals to right mouse button & Paste) . Then I click on Registration Type (X) Registration, but now the field remains empty. Once again, if I type the domain name, it's working fine, everything gets replicated. So it can't be a local JS problem, but a problem with the JS code itself, which only recognizes key strokes, but not mouse-clicks. IMHO the easiest way to fix this is to insert a short routine after clicking Submit Order, like if $register_domain=""; $register_domain=$service_domain; fi (I know this code would not work, but I assume you know what I mean) This would bring back the same behavior as in 4.4 without messing around with the JS code.

Yes, that's what I said. But if you copy&paste it in the product/service domain field, it is not replicated.

Hello. When I place a new order, I used to copy&paste the domain name to the "Product/Service" field. Prior 4.5, I just had to click on "Registration" and "Submit Order" and was done. Now I have to paste the domain name twice, in the "Product/Service" field AND the "Domain Registration" box. The domain is only copied automatically, if you *type* it in, which is very annoying.

Sometimes I don't want WHMCS to send out the invoices, too, so I use the following workaround: I alter the customer's e-mail-address to something invalid, e.g. "customer@domain.com" to "customer@domain.comz" or similar. This actually does not prevent WHMCS from sending out emails, but at least the customer don't get them...