smlie4

I found problem. I don't know whether I setup up my Web Host Manager (WHM) or justhost setup up my WHM for the main domain for my reseller website, but this domain was on package that wasn't in any of my packages and the DISK QUOTA was 74.5GB of 75GB. WHM was therefore not allowing me to setup anymore new customers because I had allocated all my space out. To fix I put my main website on one of my 500mb packages and presto on the "Upgrade/Downgrade an Account" page I have gone from my lowest package allowing 6 customers up to 376 customers.

I was having the same problem on my reseller account I am still setting up. Under testing from the front end I decided to setup up setup and transfer my websites across from another company which I was paying for hosting. I had 6 websites to move across and done them one at a time first going through the shopping cart which would then email out the setup information I would then go and upload the website to through my Filezilla ftp (note I updated my nameservers a couple of days ago for each of the sites) after site was uploaded test website and all was working fine. 3 websites later all was going well until I got the forth website, when all of a sudden the account was being setup as pending and cpanel for that website did not exist. Long story spent over 10 hours trying delete and re-creating settings with no success. What did end up working for me eventually was randomly deleted one of the accounts from Cpanel so I went back to 2 sites (plus my reseller account) when I went back to shopping cart again and setup the site that was pending it ran through successfully without any problems. I have checked my cpanel I have allowable of 75GB and 200 accounts when I had the first 3 sites setup I was using 4 of 200 (including my reseller account) and 1.5GB of 75GB. I found where problem is now just to find what is causing it (when I get more spare time). Hopefully someone can enlighten me.