utophia

Hi all, Our customers have been receiving hundreds of notification emails (e.g. domain renewal reminder, 1st overdue invoice reminder) In other words, our customers' emails are flooded with hundreds of one same reminder. And for your information, these reminders are automatically generated. Any help will be much appreciated. Thank you

Hi all, I have a problem where the invoices are double billed every time they are generated automatically. and what is more weird, before the double billed invoice is generated, there will also be one more invoice generated with the same date as the double billed one, but the amount is $0. In conclusion, every time an invoice is generated, there will be two invoices generated. one with $0 amount, and one more with double billed amount. Any help will be much appreciated. Thank you