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I set custom clients fields. When my customer try to fill details in these fields, that are marked as required fields, they cannot save. getting a message that these fields are empty. any suggestion?

Hello, Happened that my client was suspended, and the bill was activated again with the payment, but from now until the 15th, when generating the new bill, those days are lost and I must manually load to the new cycle. I consider putting a fixed date to generate invoices for products or services to all my customers is not the correct way.

Yes understand, but what's up with the days until the next 15 of the current month when generate the new invoice? how to imputed the unpaid days?

Here the error.php updated for version 5.2 <?php define("CLIENTAREA",true); //define("FORCESSL",true); // Uncomment to force the page to use https:// require("init.php"); $ca = new WHMCS_ClientArea(); $ca->setPageTitle("Error"); $ca->addToBreadCrumb('index.php',$whmcs->get_lang('globalsystemname')); $ca->addToBreadCrumb('error.php','Error'); $ca->initPage(); //$ca->requireLogin(); // Uncomment this line to require a login to access this page # To assign variables to the template system use the following syntax. # These can then be referenced using {$variablename} in the template. $ca->assign('variablename', $value); # Check login status if ($ca->isLoggedIn()) { # User is logged in - put any code you like here # Here's an example to get the currently logged in clients first name $result = mysql_query("SELECT firstname FROM tblclients WHERE id=".$ca->getUserID()); $data = mysql_fetch_array($result); $clientname = $data[0]; $ca->assign('clientname', $clientname); } else { # User is not logged in } # Define the template filename to be used without the .tpl extension $ca->setTemplate('error'); $referer = $HTTP_REFERER; $smarty->assign("refer", $referer); switch($e) { default: $e="404"; break; case '400': $e="400"; break; case '401': $e="401"; break; case '403': $e="403"; break; case '404': $e="404"; break; case '500': $e="500"; break; case '503': $e="503"; break; } $ca->assign("e", "$e"); $ca->output(); ?>

Hello, Please, can you update the error.php according the new version of whmcs 5.2.3 http://docs.whmcs.com/Creating_Pages. This post was written on Oct 2012. Regards

Hello, I have set the period to bill my customers on the 15 of each month. An account of one of my customer had his account suspended and made a payment today and the account has unsuspended. How to charge the days of service until the next 15 when the billing period start with a new invoice? Awaiting replies

Any reply?

To put the hook to work, first off all, I need to duplicate the current product I need to offer to put it as trial to free? When the free trial ends, the trial product will be deleted and will activate the new product I currently I have on whmcs as recurring? Awaiting replies!

Hello, When my customer try to send a ticket, after logged in, the system don't save the session and send the customer to the contact page as if he never had entered its client area with the user and password to send a ticket. When I go to my admin area, I receive the ticket as not registered user. Can somebody help me?

Hello, Can somebody tell me how to insert the Liveperson Tag on the whmcs templates? I put the code into the footer.tpl without results, no monitoring visitors. Any idea?

Can somebody help me how to uninstall the live help module and all components, like mysql tables? Regards

Hello, I have the same problem. My customers claim that when receive the replies from whmcs and they click in the link to go to the reply, they get a message that: "An error occurred. The requested ticket could not be found" and need to find manually the ticket. Any solution to this issue? Thanks!

Hello, I need to know if the Termination Email message I set in Product/Services > Pricing > Termination Email is for customers that decide to terminate an account or if the message will be sent when I manually terminate an account that is unpaid? replies will be appreciated!

Snowman, I agree with you.

Any reply?

Hello, But if I choose to add the late fee after the account is suspended, and thus when the customer pay the bill, should be see the amount for the suspended account in the next bill. Is this possible?

I prefer SMTP but this feature never worked in whmcs.

I have the same problem

Hello all I have four support departments but only one of these departments must offer the option to upload files. Is there an option to hide the upload field? Please, let me know! Thank you

I tried as you say, modifying the db but I get the same result: an html code. I think that the best result, is putting an index.html in the root directory of the whmcs. Whmcs should be consider these type of modifications to the future.

solved!!! thank you so much

suggestions how to modify that page?

Hello, I'm planning to clean, deleting all tickets and reply into the tblticketreplies and tbltickets, doing this, not interfere with the normal functionallity of the system? Awaiting reply. Thank you!

I currently receive all queries via Client Area, where the customer must login to contact us and thus avoiding spam. But we have many clients who do not interpret the methodology of contact via tickets through the client area and they write directly to an alias account noreply@domain.com we set for all outgoing emails from the system. While the autoresponder inform to the customer that should not respond because it is an automatic response, many do not read the info and reply the email anyway and logically it will never be received by the system. My apologize for the description of the case, but it is something real that happens often. I honestly did not see convenient for my clients to be entered into the system to send a query... My question is: Exists any method to receive emails directly with an authentication that the sender is the real human? reply's will be very appreciated!

Well, let me say that is not a fresh install. I have installed the software some months ago.