pc2help

I use utf-8 encoding, and face no problem at all, everthing is fine. Except a client of mine, who is using lotus for email magemet, and when i sent a ticket response throught whmcs, the greek chars appear like that: =CE=9C=CE=B5 =CE=B1=CF=85=CF=84=CE=AE =CF=84=CE=B7=CE=BD =CE=BA=CF=89=CE=B4= =CE=B9=CE=BA=CE=BF=CF=80=CE=BF=CE=AF=CE=B7=CF=83=CE=B7 =CE=BC=CF=80=CE=BF= =CF=81=CE=B5=CE=AF=CF=82 =CE=BD=CE=B1 =CE=B4=CE=B9=CE=B1=CE=B2=CE=AC=CF=83= =CE=B5=CE=B9=CF=82 =CF=84=CE=BF =CE=B5=CE=BC=CE=B1=CE=B9=CE=BB ? =CE=BA=CE=AC=CE=BD=CE=B5 =CE=BC=CE=BF=CF=85 =CE=AD=CE=BD=CE=B1 reply =CE=B3= =CE=B9=CE=B1 =CE=B1=CE=BD =CE=BE=CE=AD=CF=81=CF=89. It must be lotus problem, right ? But he mentioned to me that is the first time he faces that problem. Thanks in advance.

Whmcs support informed me that they know that problem, and it will be a beta update at the next release ( soon ). So we must wait

hi, I have set up email piping with the second way, email tickets open fine. But i have a problem with greek chars. At the email witch sent to admin when a ticket opens, greek chars appear like ??? , and latin ( english ) appers fine. If i change the encoding to my email client to greek form utf8, the greek chars apperas fine. But at the backend, the greek chars does not apper at all - only english chars. I face this problem only at the email support tickets, all the others are working fine. I use utf8 encoding both at whmcs and db. Thanks in advanced.

Okay, this it was! I wanted all the nodifications to be sent from info@domain.com, and inocense nodifications - about payment - to be sent from billing@domain.com. So that is, i havent thought about it. Thanks again.

okay, they worked, without chaging any configurations. I dont know what was the problem. It works fine now, thanx.

Hi, Can we have a different mail for notifications ? thanks in advanced.

No, they dont contains a Ticket ID in the subject, any of them.

Thanks for the reply, The status is "Only Replies Allowed by Email" at all imported emails.

hi, i try to make Email Piping work, but i have some problems. First of all i have read this: http://wiki.whmcs.com/Email_Piping I set up Email Piping with the second way "Ticket Importing using POP3 Import". When i send a email ( not from admins mail ) to the support, i can the the mail at Utilities -> Support Ticket Mail Import Log, but i am not nodyfied about that, and support ticket does not open. I searched but i can not find a solution. Thanks in advanced, Orestis