indigo

Hi, We have a bunch of clients who have also purchased addons - extra space and/or bandwidth billed monthly. Now in case of non payment of these monthly bills, we wanted to suspend the websites. Manual suspension sent them an email about Invoice which was due next year and did not communicate that payment for addon was not received. How can we suspend for non-payment of addons? If not automatic suspension, can the suspension mail have more information? PS: Though some clients have upgraded their plans, others are not willing to, so that option is not feasible.

Would really want this in WHMCS

Thanks. I missed checking the Wiki for this.

Hi, I have had few cases as below: 1) Client has registered for Domain & Hosting and I have activated the product manually from the Admin Control Panel. Payment has not been made as the client has good credit standing. 2) Client has paid later. The moment I apply the payment to the invoice which was created during the first step, domain renewal happens automatically. What is the way to avoid domain renewal to happen automatically? How do we tackle this everytime? I have few clients who prefer to pay later.