CaptainMack

Hi guys, Sorry for the late reply. I guess that I just entered some wrong settings under support department, you have to use (I'm pretty sure on this point) the same email as normal system email.

Thanks, doing it now.

Anyone? Should I try to reinstall WHMCS, but keep the database?

Here's the "logs"

The thing is, I've already done all that, assigned myself to "all" departments, add notifications. But it just says "failed" when sending notifications to me as administrator and to the customer when ticket has been replied to.

Hi, Title pretty much says it all. My system can easily send emails, like welcome, invoices etc. But I see in the logs that everytime a support ticket has been made or it's replied to, it fails at sending emails. Anyone seen this before and have a solution? Any help appreciated. //Christian.