BWS

Support staff in ticket system are not replying on my tickets for more than 48 hours Any way i have solved this problem Thanks for reading

Hi all .. I am using currently 3.8.1 , And everything goes fine , suddenly when any client try upload any kind of attachment , its look like he upload something 0 byte sized .. For e.g when i open snap shot attachment it shows ' no preview available ' , Or zip file it shows blank . I have already speak with WHMCS staff , they said upgrade your WHMCS to latest version and i have upgrade it yesterday AND STILL PROBLEM SAME IT WAS BEFORE . Any one can share with me to find out solution for this ? * By the way when i search about this problem in forums i couldn't find any useful solution till now Thanks

Provide support have good chat app , try it

I have upgrade it today , and attachment issue same

I'll backup my WHMCS then I'll do this , i think this is better MarcAlle Thanks allot

I'll lost my modification on my current skin right ?

That's great , So you recommended me to upgrade ?

Can i have your WHMCS url pls The problem is i will lost all modifications which i have done in current version

Am using 3.8.2 Version What you think solution is ? and why WHMCS staff cannot help us with this !

Hi all My clients are not able to upload any type of attachments , upload is success but when i open the attached file it shows ' blank ' , What you think reason from ? I have submit ticket to WHMCS staff said upgrade your version to latest version am sure there is alternate solution , please share with me your experience with this

What does this means You may have neglected to close an element, or perhaps you meant to "self-close" an element, that is, ending it with "/>" instead of ">". for eg alt="Terms of service"> i have to do it like that alt="Terms of service/">

Mr bear , I have not just remove the code which you talk about , i have used the default header template without any extra codes , same issue When i keep it blank , ssl works fine then issue not with my template i guess , i think there is some code i have to use in header either if i will modify my header or not footer is fine , i have add https and no issues , also when i remove header and footer not touched it has works fine , so this means 100 % this problem is from header only

No problem . The tmpl attached header.txt

Thanks dear for assistance I have PM you already

I have checked that and added ' s ' from http TO https , but still , also when i restored the default header template same problem when i leave it blank it works fine so could you help me if i attach for you my header !