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Alfahmad

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  1. Thanks I don't think it's server info issue, because we can manual suspension from WHMCS after we change client password. My question does the password need to be correct in order to suspend an account?
  2. Hi How would the account suspension work? Do you need to have both the exact user name and password for each account? or only the user name no matter of the password which stored in WHMCS ? because lately we discovered that there are few accounts that expired, and there status in WHMCS are suspended, while the account is working. We though this might be due to inexact between the password stored in WHMCS and the real password where the clients might be change it from the cPanel.
  3. Thanks Arhineus I am talking as an admin in previous version things are great .. I would love if we sort the invoices in the same way. faster ...
  4. Hi Thanks Matt for your great work with WHMCS we just update the software to latest version and we notice that under invoices client's the old invoice show up first .. while the new invoice show last and sometimes page 2 since most of the time we deal with new invoices is there any way to show new invoices first? regards,
  5. Matt .. when this issue will be fixed? regards,
  6. Thanks Matt this is very important feature to many accounts not suspended due to any reason .. we usually suspended them manually when we get the report with suspended failed now we need to look for account's in the hard way
  7. Hi before the upgrade we used to get in report which account has been suspended and if there is any suspension files now we get only how many accounts suspended ... only with no details 5 Accounts Suspended 4 Accounts Terminated is there any way to know which account has been suspended? regards,
  8. this is the massage from WHMCS Renewal Successful! The domain has been successfully renewed for 1 Year/s but each time we need to log in to DirectI ... and complete the transaction .. as the domain under pending payment ..
  9. Yah there is funds, and it same account we use to register a new domain and we can register a new domain with no problem .. when we click on renew domain .. we get massage .. that domain renewed successfully .. but the truth that we need to log in to DirecitI .. and complete the transaction .. as the domain usually under pending payment .. and not renewed
  10. thanks we can register a new domain with same setting .. only we can't renew any domain
  11. Hello it's almost more then one year with WHMCS NOW we have domains that already registered with directI last year through WHMCS .. when we need to renew those Domains .. from WHMCS .. we get a massage .. Domain renew successfully but actually the domains only in pending payment and we need to log in our control panel with DirectI and complete the payment .. any advise regards,
  12. So, why we don't add more features .. even if your email hacked .. somthing else needed to hack your 25 servers .. and your domain reseller accounts .. a new layer of protection I do agree there is no 100% preotections .. but as many protection we have as good we are
  13. MACscr I have the log file .. where the hacker .. first hack my Email then he just click on forget password .. and log in WHMCS as admin and then he hacked 25 servers .. plus enom and directI I have the log file .. I know the first step was my Email .. but it's that easy if some body access my Email .. he will hack 25 servers plus two domain reseller accounts .. only coz WHMCS? what I am trying to think of .. we should put more protection in server managements plus the way we can access it from WHMCS .. this is all what I am asking ..
  14. Thanks ADAM we deal with more then 25 servers .. and when some body hack our WHMCS account he hacked 25 server plus DirectI and Enom accounts what I did in my first post is copy and past from phpmyadmin .. the passwords you can see them .. and they are non encrypted ,, this how the hacker can get an access to DirectI and Enom accounts CHOMD 777 disabled we don;t run CGI phpEXE run on our servers Suchion we do run virus and trojan scan in daily basis Register global disabled on our servers we have port limit to IP address in SSH lo gin with all of those .. if some body has an access to WHMCs admin account .. nothing of all above features will help you .. and 25 servers will hacked in 5 min's some thing that I can thing about .. log in to server management from admin area should has other password !! at least some more protections .. where we can feel safe This is an open discussion .. for every body how to improve the security in WHMCS regards,
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