juhogrey

One up for vincent1

Hi, What are the exact goal steps you've configured into Google Analytics? I'm having qutie a few problems with these.

I have the same issue. Would be great to have a complete tutorial on how to do this.

Hi, Do you have any screenshots from the audit reports?

We would also be interested on this.

Hi, I agree with natero and SoftDux. Having PDF invoice in reminders would reduce our workload a lot. Giving login details to whmcs doesn't suit our business model since we prefer to handle our premium clients changes manually to prevent hassle or false inputs and make the service as smooth as possible. In other instances it would also reduce the time client has to use to pay the invoice, especially with wire transfer which is quite common payment method in EU. I think we should have this as an optional feature in WHMCS.

So If I want to accept the order but activate the domain after the payment is received, I would uncheck the activation/email boxes and then accept the order? Would the domain/hosting then be activated when the payment is received?

Hello, I sent the following questions to WHMCS staff but I also would like to hear customer opinions. I'm reconsider my billing application needs and I also sent similar questions to Hsphere and Modernbill. Here are the questions. I hope you could answer as many as you can. Billing: 1.Does WHMCS support overage bandwidth billing with cPanel shared hosting packages? 2.Does WHMCS offer complete support for PDF invoices? Are they downloadable in client area or are they sent automaticly to clients as attachements in emails? 3.Do WHMCS billing programs support EU VAT rules and EU VAT calculation? 4. Is WHMCS billing application able to show prices as tax included in order form? If not, are we able to modify the order form to show them so? 5.Is the billing application able to add late fee to over-due bills? Support: 1.Does WHMCS support Enom integration? Are basic functons as register and transfer supported? Are we able to change nameservers and contacts trough API? Are we able to lock domains and set auto renews trough API? Are we able to edit DNS-records trough the Enom API? Are we able to modify the API ourselves? 2.Does WHMCS support Kayako v3 integration?' Does it have a login share function? If not, are we able to make one ourselves? How intensive is the integration? Does it also support integration for kayako knowledgebase, troubleshooter, etc? How dynamic is the system? 1.Does WHMCS offer an API to the billing system? How extensive it is? 2.How are we able to modify your billing system to our needs? (Client Area, order form, Admin interface, code modifications, etc) Dedicated server provisioning: 1.Does WHMCS support dedicated server provisioning and selling in the billing application? What features does it have? 2.Does it support automatic bandwidth calculation with dedicated servers so that we are automaticly able to bill our customers from bandwidth overusage? How is this done? 3.Are we able to automaticly add MRTG graphs from our client's servers to client area so that our clients could see them? 4.Are we able to add automatic APC reboot login system to our client area so that our clients could reboot their servers automaticly? Or atleast add a link where they could login to the specific APC that they use. Automation: 1.Can you explain me the process of how domain renewals are handled in the billing application. How are they done if client pays the bill in time (before the domain due date) and after the due date. How do we need to involve in this process and are we notified someh (as admins) if a domain is not paid and the domain expires. 2.Are clients able to order addon features (such as additional bandwidht, disk space, IP-addresses, databases, email addresses,etc) from the client area? Are clients automaticly billed for the order and the features installed automaticly to the server? If so, which features are and which are not? Are we informed somehow by a note or email if a client orders something? Customer support: 1.What is the average response time in customer support and helpdesk? 2.What is the average resolve time in helpdesk issues? 6.Are we able to sell the license(s) we buy if we want to? 7. Where can I get modification help for WHMCS? I really appriciate all your opinions and I'm eager to hear what you think about WHMCS.