mushybrain

I am getting this exact error however have checked the registration period and TLD but am still getting the problem. Are there any other issues with the domain registration tool in the admin module that would cause this error?

Figured this out - when I updated to the latest whmcs version I hadn't fully updated all files in our custom template. Just deleted all .tpl files in our custom template folder (apart from header.tpl and footer.tpl) and copied across all the new version files. Works fine now.

We've had whmcs set up for a while now but since changing hosting provider and re-setting up cron jobs we seem to be having a strange error in our whmcs set up. The attached picture shows a garbled password that appears on all our clients accounts every day. Even if we manually change the password back to the original one this still happens continuously. Has anyone had the same issue at all or can provide an idea as to whats happening? Thanks Jon

Update: i think i now have the problem solved after a bit more experimenting. The session path I was using when specifying the php session save path in the .htaccess file was php_value session.save_path ../../tmp when it should have been stating php_value session.save_path '/tmp' Thanks for all your replies and suggestions though! Jon

ckh - the 'www' is always in the address bar, the joomla config has been set up to include the 'www' in the install. Removing the 'www' from the address doesn't seem to change anything. Additionally I forgot to mention - if you don't tick 'remember me' you can't log in at all...

I would assume the browser/computer time and server time are correct as I stay logged in when I am in the main joomla admin area, it does not log me out. This seems to be something specific to the whmcs install... FYI - I have entered a line on the .htaccess file as follows: to specify the session folder outside of the public_html directory, however seeing as the whmcs install is in a subdirectory of public_html will the session save path be different for whmcs install?

Hello people, first post so please bear with me. I have tried searching the forums for this problem along with google, blah blah blah but cant seem to find a relevant solution. Our joomla site has recently had whmcs installed at the following url: www.admodum.co.uk/clients/ We seem to be having a problem with keeping users logged in. Every time a user logs in, even if they check the 'remember me' box they still get logged out when they click to go to another page within whmcs. I have checked accept cookies from site until they expire in my browser (firefox) and have made sure that my /tmp session directory is chmodded to 777 outside of public_html. Those were the only real solutions that I could find, and yet I am still having the problem. If you would like to test it out to see the symptoms PM me and I can send you user credentials, or just sign up to a new account... This is really bugging me so any help is greatly appreciated. Jon