Hi there,
I am using the 4.3 version
After making a few changes, maybe the last one importing the accounts from whoiscart, I lost access to my tickets using my admin account (or any other thatr I create)
I already know that it is not the assignment issue
http://forum.whmcs.com/showthread.php?t=18524&highlight=empty+ticket+list
Becose I´ve checked.
The tickets are opening normaly, and I can se then inside the phpmyadmin. I cannot look further inside the phpmyadmin to locate where could be the problem and where to fix it.
Also.
Using the client side interface, I Create a ticket, it gets on, and listed at my clients interface as an open ticket. But when I click on it, the ticket page loads, without a ticket on it..
Another interesting issue. The direct link to the ticket opens it! I can see all the tickets, old and new, at the phpmyadmin.
http://www.visiweb.com.br/atendimento/admin/supporttickets.php?action=viewticket&id=2245
I can see it trhou the direct link, but when I Try to list it after. no tickets are shown.
Thanks for your help