Mindvision

Hi I agree. A member of staff just sent 'Invoice Payment Confirmation' instead of 'Invoice Created'. I think it would be a good idea too to set 'Invoice Created' as the default to help with human error.

Changed localisation from UTF-8 to ISO-8859-1 and files sizes went down to 36k

Hi My Quote and Estimate PDFs are between 500 and 650k each which I think is too big. Does anyone know how to reduce this or does this sound normal? It can make quite a difference if you are downloading quotes to eg an iPhone whilst using a telecoms roaming network.

Hi John Yes, I have logged out and tried on different browsers. If I log in as the sub user I see the list of available options but can also view non available options. Thanks in advance for any help. Justin

Hi I have tried out the new sub-account option but it seems to show all options even though they are unselected. EG I have created a new sub account with 'View & Pay Invoices' as the only option available. I have logged in as that sub account user As that sub-account user, I can still see everything except support tickets Any ideas?

Hi I'm using this product. In my opinion it is worth the money. This tool will save you many hours modifying WHMCS to match your Joomla templates.

Hi Chris - Thanks for info. I thought as much although the alias wouldn't be an option as we use WHMCS 60% for invoicing non hosting accounts IE widgets so we are dealing with non-IT buyers who wouldn't understand. I thought about setting up my own aliases which forwards to their address, not ideal but would probably work.

Hi I have a few clients that require more than one account EG Car dealerships that have individual accounting for each dealership but use the same buyer. I need to be able to add the same email address for each account but can't do this. I normally get around this by adding them as a contact in the second account but this means I can't send them quotes using the quote tool. Any idea how to get around this? Thanks in advance.

I'm nit sure how but the Enom username / password was not correct. I assume it's something I had done. All is fine now after resetting Enom module password.

I'm having the same problem since upgrading to V4. All was fine before. Any ideas?

Yep, that was it - Uploaded again and all was fine.

Thanks Conor, it does look like that must be it. I'll do a quick overwrite and see what happens. Thanks for your help.

Hi When I login as a customer and try to submit a ticket, I get a blank page. I get as far as selecting a department. Any ideas?

I like this idea. Because it's not only web hosting businesses using WHMCS (Designers, Programmers etc) I see WHMCS evolving into a complete business management solution. I'd rather have a single solution than several as it gives a better customer experience.

Thanks Nabil, didn't think of simply modifying the template. Perfect. The simple solutions re always the best