SoBeIt

I just ordered a domain through WHMCS (enom), everything looks fine from the customer side, order was accepted and is displayed as active in their panel. However in the admin panel the order is listed as pending (payment status complete). Why is it listed as pending for admin but active (correct) for the client? Forgive me if I have an incorrect setting

I've also noticed this.

Hi thecubehost, I had the same issue a couple of days ago, please see http://forum.whmcs.com/showthread.php?t=12486 It's an easy fix

I am using the Plesk module.

Another Plesk module problem:- Terminating the account does not terminate it, only one domain under the account is removed. Is anyone else having all these problems? Looks like the Plesk module is completely wrong, only creating the account seems to work correctly. Any further commands are being applied to one domain under the account rather than the actual Plesk account.

Another Plesk module problem:- Updating the password from the admin side does not work. WHMCS ststes the password has been changed but it is not updated in WHMCS or Plesk.

Another Plesk module problem:- When suspending a hosting account, the account is not suspended, only one domain under the account is disabled.

dansgalaxy, I had the same thoughts when reading this thread, and so many others around the net. It seems to be a worldwide social problem, people not reading the original posters comment and not even being aware of the title of the forum they are replying to posts in! This forum is for customisation questions, the original poster posted their question in the correct forum (WHMCS customisation), yet receives nonsense posts about unrelated third party products (spam? It wasn't requested after all). MzaNike, my post here isn't too helpful for you but it would be a nice option to have this displayed in the default WHMCS installation, if not, I'm sure someone here could pont you in the right direction on how to accomplish your request.

[title should read: Knowledgebase article search results links ] When I search the knowledgebase and it presents me the results, clicking on any link takes me to http://my.domain.com/knowledgebase.php?action=displayarticle&catid=1&id=1 which results in a 'HTTP 500 Internal Server Error' (id=1 doesn't exist for me). The correct link should be (for example) http://my.domain.com/knowledgebase.php?action=displayarticle&catid=1&id=3 All links are to id=1 I have edited my template files, so was wondering if this is a general bug, or just unique to me?

Oops....I just realised the 'Monthly Pricing Breakdown' in General Settings > Ordering was responsible for this

It was working fine, but now pricing for multiple months on the cart.php page are being displayed incorrectly. They are currently displayed as: 1 Month Price - $8.00 USD 3 Month Price - $7.00 USD 12 Month Price - $6.67 USD But should be: 1 Month Price - $8.00 USD 3 Month Price - $21.00 USD 12 Month Price - $80.00 USD For some reason it is dividing the amount by the number of months and displaying a monthly amount rather than the full amount. Has anyone else experienced this?

Thanks for the positive comments I just wish there was a way to order the categories.

I assume the recurring payments are submitted correctly, not requiring the CV2 code? It's just when submitting a new order with an existing card that results in the CV2 failure and rejection? In which case my above suggestion would correct/prevent the issue?

Thanks for the advice penguin, I disabled the AVS/CV2 checks with Protx and the payment has succeeded. I do not like the idea of having to disable all fraud checks to get WHMCS to submit a successful payment! Would it be possible to change the behaviour of the payment page so that if a client has a card on file, it would pre-fill all the card fields, except the CV2 field which could then easily be filled in by the client and submitted? Rather than having their card details erased because of the failed transaction.

Does anyone have a successful Protx installation that accepts the automated card on file payments? It looks like WHMCS is not passing on any address information to Protx.

I'm not entirely sure what they are proposing. I'm going from an earlier news article on tv. They are saying it would be possible for a company like Tesco to purchase the entire .tesco extension? So they could have http://customers.tesco http://summerdeals.tesco https://anything.wedamnplease.tesco? (I'm sure I saw that on the news earlier....media though..)

This is useful info, maybe a sticky with this info could be placed in the forum?

While we're at it, the new card type 'Debit MasterCard' also needs to be added to the list (I'd prefer it if they called it MasterCard Debit)

I've tried to keep our integration as simple as possible. It provides an easy to use, uncluttered look. Lots and lots of small tweeks have resulted in the following: http://www.spiralhost.com/screens/cc-01.png http://www.spiralhost.com/screens/cc-02.png http://www.spiralhost.com/screens/cc-03.png http://www.spiralhost.com/screens/cc-04.png http://www.spiralhost.com/screens/cc-05.png http://www.spiralhost.com/screens/cc-06.png http://www.spiralhost.com/screens/cc-07.png http://www.spiralhost.com/screens/cc-08.png http://www.spiralhost.com/screens/cc-09.png http://www.spiralhost.com/screens/cc-10.png As you can see, it has been integrated with our yet-to-be-released website rather than the current one, the side menu matches the rest of the new site. Appreciate any comments.

The registrar in question is Enom

An additional request for help - is it also possible to 'grey out' or hide the card input fields until the 'enter new card...' radio button is selected? A customer may not see the 'use existing card' option and fill out the card fields and submit it thinking those details will be used when the existing card will be used. Not something I'd do, of course! It's good to prevent possible support issues though.

Is it possible to hide the 'your information' section on the creditcard.tpl file? The information still needs to be submitted so I cannot simply comment it out. I have a rule that the account holder must be the card owner, so do not wish to provide the option to edit the cardholder info on that screen. Thanks for any help

I thought as much, just wanted to make sure I wasn't missing something obvious! It would be nice to have this option available

How do I (as a customer) add ID protect to a domain already registered in WHMCS? I do not see an option on the domain details page, I am using Enom.

Can we please get an official WHMCS response on whether it is compatible with Debit Mastercards? There is no option to select this card type at present. From what I have read, it needs to be accepted from August 1st 2008.