Tasfin

Thank you

Hi Everyone, I’ve run into a situation with Prorata Billing that is confusing both me and my customers, and I’d appreciate some clarification or guidance. Here’s my setup: Product: Shared Hosting ($14.95/month) Prorata Billing: Enabled Prorata Date: 1 Charge Next Month: 0 Setup Fee: $0.00 On the order form, the Order Summary displays: Order Summary Plus CloudShared Hosting Plus Cloud$14.95 USD Setup Fees:$0.00 USD Monthly:$14.95 USD $29.40 USDTotal Due Today https://prnt.sc/HC87BycBYwE8 https://prnt.sc/um6mQzTBCEVf This is unexpected. Based on my configuration, I would have assumed the “Total Due Today” would match the product’s first-month charge (or a prorated portion), i.e., around $14.95, not double that amount. This creates confusion for customers because the itemized prices don’t add up to the “Total Due Today” they see. My questions: Is this behavior expected with prorata billing? If yes, is there a way to display prorata billing details more clearly in the order summary, so the customer understands why the amount due today differs from the per-item totals? Ideally, I’d like “Total Due Today” to equal the sum of each item’s displayed amount, or at least include a line that explains the prorated calculation. Thanks in advance for any advice or workarounds to make this clearer for end-users.