lostmind

I've been bugging Matt for this feature for a while. I believe that we will see something from it very soon.

On the PST note, I did call PST for a ruling on the issue. If you are providing webhosting services and your clients have any form of access to email, the product becomes taxable product. If you were to offer email as a separate product, you could get away with charging no PST on the hosting product and PST on the email product. However, the email product has to have a value - in other words you can't get away with something like "buy a hosting account and get free email!". What the value of the email service should be is hard to say, PST said it had to be fair. I assume if you are ever audited that the Auditor will determine what is fair... usually meaning whatever you are charging is not enough and you have to pay a penalty (says the man who has been through 3 audits, once for GST, once for PST and once for Payroll). A little offtopic, sorry.

Well, in BC the rules vary from auditor to auditor. We have to charge PST because we were audited and since our hosting accounts had email services as part of the hosting, they considered us a Telecommunications service or something and made us charge PST.

Hey Matt, It's 10% of the subtotal x 2 in your example. Or you can look at my example of the two taxes: Webhosting $10 Subtotal: $10 PST (7%): $0.70 GST (5%): $0.50 Total: $11.20

Bah, I flipped the tax rates... GST is 5% and PST is 7%. But no big deal, the premise is still sound I believe.

First, where the Hosting company is located in Canada affects the taxes that must be collected. Second, I believe the taxes should be tagged per customer, not per product. For example, let's say the hosting company was a BC company like mine. All of our Canadian clients, regardless of their province must pay Federal sales tax (GST). All BC clients must pay both Federal and Provincial sales tax (GST and PST) - although some clients can be exempt if they are a company that is registered to collect PST as well. Finally, international clients do not pay any tax. So if a client is in BC and signs up, they are liable for both GST and PST. If they add a second product, regardless of what it is (well there are some exemptions but nothing that a hosting company would offer) then that second product is also taxed for both GST and PST. If the client was in Ontario, they would be liable for only GST on their hosting. That said, I think this should be fairly easy to implement into WHMCS. WHMCS already has federal tax built in - if country = <whatever> then tax at X%. Now just add a second tax with the check based on province, with a configurable rate again. Both taxes need to be displayed on the Invoice and tracked separately as we do need to remit them separately and clients need to track it separately as well - as some clients can use the tax paid as a credit on their tax remittance. So the invoice for a BC customer hosted at a BC host would look like: Website hosting $10 Subtotal: $10 Tax (PST): $0.50 Tax (GST): $0.70 Total: $11.20 And a customer from Ontario hosted with a BC host would look like: Website hosting $10 Subtotal: $10 Tax (GST): $0.70 Total: $10.70 Just as a note, I am not a tax lawyer or specialist of any sort, I've just been remitting my taxes for 7 or 8 years in this manner as I was instructed to do by my accountant. I realise every province has different rules but I believe it is fairly similar to what I've posted above.

Thanks MACscr. That's too bad about the overages again. There doesn't seem to be a single software on the market that supports overage fee's in any form. I was really hoping to avoid building our own software Shane

Hi all, as the title says, I did some quick searches and found no info on the following: Can I create a custom payment gateway? Our company uses a local processor for payments that isn't listed by whmcs as being supported/included. Also, can we create packages that will automatically bill for overage fee's instead of just suspending the site when it reaches it's account limit? It's a soft limit for us, currently we have to write up every invoice by hand, quite a time consuming process... Thanks, Shane