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NRT/Redline

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  1. NRT/Redline
    Hey Brian.. It was resolved after another pointed shall we say ticket...and the 2 previous ticket numbers that were closed. When they migrated to the new server...they moved it to the wrong folder structure... Hopefully now it will run another 10 years without issue.. 🙂 Thanks again for the suggestions and help All the best Dave
  2. NRT/Redline
    GearHead: What did they say?....after spending hours on the phone with GoDaddy. Host Provider ( Green Geeks ) and Office 365 Support team... Submit a new tick was WHMCS response...going on almost 2 weeks now....and still not resolved.. Not a very happy camper right now... How can something so simple....go so wrong. Here is the ticket I just submitted Thanks for taking the time to respond
  3. NRT/Redline
    I talked to my Support for my Web Hosting provider and had them check what Steven had suggested, all is well on his thoughts. Brian: I had opened a ticket to WHMCS support re:the issues They had responded back that I needed to set up my e-mail to send out reminders....the reminder option is checked I have updated the ticket with the suggestions from above... Again Ty for your response Dave
  4. NRT/Redline
    I am also all of a sudden getting a e-mail in txt format: Cron <nrtbilling@chi-node14> /usr/bin/php -q /home/nrtbilling/public_html/secure/whmcs/crons/cron.php 10 years using WHMCS...never an issue...now the gremlins have arrived..:) <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Critical Error</title> <style> body { margin: 30px 40px; background-color: #f6f6f6; } .error-container { padding: 50px 40px; font-family: "Helvetica Neue",Helvetica,Arial,sans-serif; font-size: 14px; } h1 { margin: 0; font-size: 48px; font-weight: 400; } h2 { margin: 0; font-size: 26px; font-weight: 300; } a { color: #336699; } p.back-to-home { margin-top: 30px; } p.debug{ padding: 20px 0; font-family: "Courier New", Courier, monospace, serif; font-size: 14px; } .info { border: solid 1px #999; padding: 5px; background-color: #d9edf7; } </style> </head> <body> <div class="error-container"><h1>Critical Error</h1><p>SQLSTATE[HY000]: General error: 1615 Prepared statement needs to be re-prepared (SQL: select * from `tblconfiguration`)</p></div> </body> </html> . Dave
  5. NRT/Redline
    Ty Steven Will look into this and see what it says... Another weird issue, is it is not sending out reminders before due date and after due date...when it did send them before the move, it would place a copy of the reminder in the clients e-mail, not doing this now after the move. I have checked with the Hosting provider re: closed ports... all required ports are open for Office 365 Again, Ty for the response.. Dave
  6. NRT/Redline
    Hello Brian.... Thanks for the reply.. No on the back to support...I will try that...Ty I had talked to the provider to make sure the firewall was configured and opened to allow O365 to talk...they said it was.. Again Ty for the help and reply Be well Dave
  7. NRT/Redline
    Good Morning/Afternoon: I have ran into an issue I can't seem to resolve. I had WHMCS Support move my install from one hosting provider to another, (Paid WHMCS Support) After they moved it, I can't for the life of me get the software to send reminder e-mails, and when a client does pay hes invoice it would use to cc a copy of the reminder re: 1,2,3 overdue e-mail and paid e-mail into there client section... I use Office 365 for my e-mail provider. It does not want to send out e-mails, so I have reverted to the PHP Mail function so invoices are generated and sent. Even when I go to the clients account and force a reminder to be sent..it does not do anything. There is a SSL Cert Installed...it is returning all is well per install and doing what it is to do.. I have read community posts and Documentation, but to no avail. What I am baffled about is: It work without flaw till it was moved to the Hosting provider, Has any-one else ran into this type of issue? Any input will be greatly appreciated..and thanks in advance to constructive replies. All the best Dave
  8. NRT/Redline
    Good Morning: We are migrating from a 5 years using Client-Exec. I hope this is the correct forum to post a question? In Client-Exec, when you created 3,6 and 12 month packages, the client would see the savings percentage beside the dollar figures displayed. I have searched high and low in a material concerned with WHMCS, but nothing. Is this possible to do? I look forward to any response and Thanks in advance Dave
  9. NRT/Redline
    I am having a issue trying to figure out how to sell game servers by the slot. re: Teamspeak. When I create a new package, I am not able to select what billing period I would like re: monthly, quarterly, ect. The only way I am able to do it is to add a: 0.01 to both and create the package. What am I missing or is this possible what I am trying to acheive? Below is a sample as to what I end up with. Thanks in advance Dave http://www.nrtservers.com/whmcs/cart.php?a=add&pid=5
  10. NRT/Redline
    Nice addition...Thank-you Dave
  11. NRT/Redline
    Thank-you... I will give it a try... Dave
  12. NRT/Redline
    Would some-one be able to edit this to remove the GB pound out of it and change it to show Cnd dollars instead along with US dollars please, I have tried...and a coder I am not. Great program addon thank-you for it Dave NRT/Redline Servers
  13. NRT/Redline
    I did exactly as said...the tax year report woks,,,,expenses...just opens to a white page did i miss something here? Dave
  14. NRT/Redline
    Good Morning; I run a GSP, would any-one be able to point me in the direction to incorporate the status.php to pull results from my game servers? I use the TCADmin module. 1) will the hosting.php pull gameserver info without coding? (I am no coder) 2) does it have to be on all the servers? or just the master servers where they are racked? ( I have 2 networks at 2 colo's) 3) I guess will it work? Thanks Dave
  15. NRT/Redline
    Ok Matt: Thanks for the response sir The forums are a wealth ok knowledge..if one uses them...I have it all soved thanks to the senior members response.. Dave Dave
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