I have a problem with sending emails when I reply to a ticket When when I open or respond to a ticket, the customer does not receive an email, knowing that they will receive an email if they have opened the ticket Thank you
I have a problem with sending emails when I reply to a ticket
When when I open or respond to a ticket, the customer does not receive an email, knowing that they will receive an email if they have opened the ticket
Thank you
Bonojur,
j ai un problème avec l envoi des email quand je réponds a une ticket
Lorsque lorsque j'ouvre ou répond à une ticket, le client ne reçoit pas d'email, sachant qu'il recevra un email s'il a ouvert le ticket
Merci