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Alfonso

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Everything posted by Alfonso

  1. Hi brian, ok i understand, the fact is that i have now 3 active users, and i can't delete all user informations. I thought one thing: In "payments-tax configurations-tax settings and general settings, if i set "Auto Reset Numbering" to "monthly", invoices generated from 1 May will have number 1, right? And then i can set again the option on "annually". Can this help me to solve? Another thing, once the invoices will start from 1, i need this situation, every invoice must have format "A{NUMBER}" and only paid invoices must be sequentials, for example: if are generated invoices A1, A2, A2 but is paid only A2, A2 will be A1, because is the first invoice paid. I attach screen of my configuration, is ok to work in the exposed mode? Thank you
  2. Hello Brian, thank you for response. I would like to delete only the generated invoices tables, not tables with clients informations. Can i delete only these? : TRUNCATE `mod_invoicedata` ; TRUNCATE `tblinvoiceitems` ; TRUNCATE `tblinvoices` ; Is it correct? Thank you.
  3. Hello all, i'm new in this great community, congratulations.
  4. Hello to all, this is my first post. I have a problem with invoices number, after some tests they are generated any invoices with sequential number, to be precise 20 invoices. Now, after tests, i need to start with hosting and i must start with invoice number 1, not 21. When i try to change "Invoice Starting #" to "1" in "Setup > General Settings > Invoices tab" it give me this error: "The next invoice number must be greater than the highest existing invoice number" but i deleted all test invoices, now there aren't invoices in WHMCS. How can i solve the problem? Thank you.
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