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Bridgett

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Everything posted by Bridgett

  1. Ok, thanks. I haven't been home but I will send it as soon as I can get on my account and get the license key for you.
  2. @WHMCS ChrisD, can you or anyone help me with this? I still can't submit a support ticket, and my clients still can't sign in. This has gone on too long, I have clients needing to access their billing and it's very frustrating.
  3. Nevermind, I found the templates folder. The only thing in there is index.php, do I need to delete that? I don't have any other templates set up, just the default.
  4. I've tried it in Firefox, Edge, and Chrome on my computer, and Chrome on my phone. I have cleared all my caches as well. Where's the /templates-c folder?
  5. I don't know exactly when this started happening, but it seemed to be sudden and not from anything I changed. When I log in to my admin area at camhostingservices.com/admin using my username and password, it logs me in just fine. Once I'm in there I can go to a client's information and click log in as client and it will bring me to their client area just fine. The problem is when I try to log in as a client, from camhostingservices.com/clientarea.php it will not let me log in. It doesn't tell me the login info is incorrect, it just refreshes and clears the form, and then all the sudden the page it's on is camhostingservices.com/clientarea.php/dologin.php and I am still not logged in. I searched all over the internet and can't find a solution to this. So I went to submit a support ticket through my admin area, and it takes me to https://www.whmcs.com/members/submitticket.php?step=2&deptid=4 I put in my email address and password, and it tells me "Login Details Incorrect. Please try again." I know they're correct, but I go ahead and click "Forgot Password". I put in my email address, and it says "No client account was found with the email address you entered". So I can't even ask support about this. I really hope someone here can help me. Thanks!
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