I got this error in the SQL log
Smarty Error: SQLSTATE[HY000]: General error: 1267 Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) for operation '=' (SQL: select count(`tblorders`.`id`) as aggregate from `tblorders` inner join `tblorderstatuses` on `tblorders`.`status` = `tblorderstatuses`.`title` where `tblorderstatuses`.`showpending` = 1)
Hi John,
Thank you for your reply.
The default language in localisation tab is French and the same for the email templates and all the section are translated. Please see screenshots attached.
I hope it helps.