xtreme416

Hi, I have a created a custom field for client profile. The field is Admin Only and NOT visible on order form. When someone places an order and creates a new account, I would like to have this field populated. For testing purposes, let's assume the field can be a static value. I'm also open to the idea of passing the value through URL parameter. Is this possible? thanks.

For anyone interested in this issue, I heard back from support. Here's their explanation: And they were right. After changing the Email Routing setting to Remote Mail Exchanger, the emails came through as expected. This issue really only affects the specific scenario I described. If someone uses an email address not associated with the domain name, then we’re ok.

Not sure if anyone else experienced this issue. I'll try to explain it, hopefully it makes sense... When someone signs up for a hosting account indicating they will use their existing domain and update their nameservers, any system generated emails that are meant for the client stop working after the hosting plan is provisioned. It appears WHMCS is trying to send the emails locally to the server configured in my Setup section. I think WHMCS assumes the nameservers have been switched already. If the client has not updated their DNS, they will never receive any emails from me, including the Hosting account welcome email. In my test scenario, I also purposely did not go through with the payment. This means the client will also not receive any payment reminders. To test this out: Sign up for a new hosting account and indicate your existing domain is example.com (should be something you have access to like a test domain you own). When you do the checkout, use an email account associated with the domain. In our case, use john@example.com. When the hosting account is provisioned, emails to john@example.com are not received by the client until the client switches their DNS to my nameservers. To further test my theory, I created the same email address john@example.com in the client area of my new hosting account, using the Quick Create Email Account section. And then logged in to webmail using that account. The emails that are meant for the client will be received in this account, instead of the true email account associated with their current DNS setup. Hopefully that makes sense. I believe it's a bug and have reported it, but wanted to see if anyone else noticed this issue.

I replied to this post earlier but my response is not showing! - - - Updated - - - Ok looks like it might work now. I had said...that the promo approach is not ideal for a couple of reasons: 1) You need to provide it to potential customers. But what about people who find you through search engines? They are most likely price shopping and won't see your discounted pricing vs the likes of Hostgator, Godaddy and others. 2) The promo code only shows the discount on the checkout page. Ideally we want to "entice" customers by showing them the discounted price on the product page. What we need is a site-wide or product-line discount that can be a flash sale. Perhaps a future feature? Hopefully, not too distant future! I can't be the only one asking for this

I've thought of that approach, but promo code has 2 issues: 1) It works for people you send the link to. But what about people finding the site on their own through search? 2) The discount only appears once the product is in the cart, not on the product page. You want people to see the discount on the product page as most people are doing price comparisons between various hosting vendors. If you take a look at Godaddy or Hostgator or others, they all have that approach. It's more like a site-wide (or product-line) discount that would apply to all first time members. Perhaps a feature in the next release?

Hi, Is there a way to offer a free addon (say Free SSL) only for the first year and then renew at regular price for annual and greater terms? So if someone signs up for hosting for 1,2 or 3 year term, they will get a free SSL in the first year and then the SSL addon renews at regular price. Possible without a promo code?