Hi all,
I've had a search around the forums and hadn't managed to find a similar problem, which makes me think the issue is down to the way we've set our WHMCS up, but anyway...
I've been trying to get the "KB SEO Friendly URLs" option working, it's a simple tick box option, after ensuring you have the "htaccess.txt" file renamed to ".htaccess". My issue comes with the subsequent rewriting, For e.g.:
imagine "website.com/knowledgebase.php", on this page there's a link to "category1". The re-write turns the link into "website.com/knowledgebase/2/category1" - Great, looks like it's working.
In "category1" there's 2 links, "category2" and "information1". Both of these links give a 404, respectively linking to:
"website.com/knowledgebase/2/knowledgebase/3/category2" and "website.com/knowledgebase/2/knowledgebase/16/information1.html"
If I remove the knowledgebase/2/ section, the links work.
My question is, why is it doing this, and how can I stop it!
Thanks in advance,
Adam.