markw78

I finally made the jump from Version 6.x to 7.1. I can see how the new email is more easily viewable. However, I agree that some useful information was lost. In addition to what has already been mentioned, what I see missing is FAILED credit card transactions. You tell me how many were successful. Great, I do need to know about money coming in. But, I want to see the failed transactions as well - I need to see what money is NOT coming in. This information is also missing from the admin home screen now as well. You added a synopsis of tickets needing responses, which is great... but you took out the list of the next five invoices due - including which ones are past due. I want to see what money is owed and what money is due to me in the next day or two - without having to click into other screens.

Hello, We're looking to start sending email newsletters to our customers and would like them to be sent in HTML rather than plain text. Ideally we would be able to use the Mass Mail Tool built into WHMCS as that already has our customer email addresses and the list will always be up-to-date. However, in testing this out, I have found two big problems with this: 1. The email logo is inserted with no apparent way to turn it off for mass mails. It would be nice if there was some switch to turn this off for mass mails but leave it on for invoices and other system messages. 2. Part of our HTML code gets stripped out during sending. Even if we turn off the email logo so that isn't inserted, the system is still cutting out portions of our HTML code that we constructed in Dreamweaver - specifically, it is removing most of the <style> information and replacing with its own. Thus we are prevented from specifying margins/padding and font styles. Am I missing something that will make this work as we would expect? When I send the exact same HTML code out through Outlook it shows up as expected. The problem is only happening when messages are sent from within WHMCS. Thanks for any help you can give! Mark Wright