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flywheel

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Everything posted by flywheel

  1. My WHMCS is up to date and I'm using a small variation of the Six template, just changing a few CSS items. I have ReCaptcha v2 setup and it shows on the main page where you can check for domains to buy. But if they purchase something from other areas, like hosting, there isn't a ReCaptcha showing and I'm having a massive problem with fake accounts signing up with Chinese characters. They select PayPal as the payment method and hit the button to Checkout and the account gets created and my system gets flooded. What can I do to help this? Additionally, I have about 15 legit customers, but it now shows 369 in the system. What can I do to delete the fake customers? The only way I've found so far involves many clicks per customer to cancel the invoice, find the customer, and delete his account from the info page. Thanks.
  2. Is it working? I'm having the same issue that just started about a week ago.
  3. Thanks, I was able to submit a ticket from that link. Any idea about the pro-rata billing?
  4. I'm using WHMCS for the first time so there's a bit of a learning curve in navigating the system. Some of my questions could just be not knowing where to look. Right now I have 2 questions: 1) How do I get a support account to send tickets in on the WHMCS ticket system? I purchased my license through a reseller, so they directed me here but I cannot find anywhere to register in the support system. 2) I setup monthly recurring billing for my hosting items and checked the pro-rata box. The Prorata Date is 1 and the Charge Next Month is 20. The Prorata Billing box is ticked. My expectation was that creating an order today (1/29) would charge the client for the next month ($1 for the sake of discussion) plus the prorated amount for the remainder of Jan (since it's after the 20th), which would be $0.10. So I expected the bill to show $1.10, but it only shows $1.00 and says Prorata Date 2/29 on the invoice. Do I have something setup incorrectly or does it function differently than I expect?
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