SandraK

Thanks for your reply. Ok, so I'm in a Clients profile, and I click on the 'invoices' tab, and now I see all their invoices. I applied a payment to one by clicking on the relevant invoice from the list, then when it was open, I clicked on 'add payment' tab. After that I realised I'd entered wrong date. So, from the list again in the client's profile, I clicked again on the invoice, scrolled down to the transactions part at the bottom of the page, and I clicked on the red circle with a line through it. Then I tried to use the 'add payment' tab again, I re-entered the date and amount and tried to click the 'add payment' button ... and .... nuthin. In my clients profile /list of their invoices, it says this invoice is 'paid', however when I go in to it, it has a 'balance due' Hmmmm I am unclear if, when you say "all transactions related to this invoice can be found on the view invoice section in admin area" if I am/was indeed in the same place. Not sure if there's an admin area I am missing!!In "clients profile" then "transactions" tab, I can see a list of their payments. And the one I deleted is not there. Hmmmm again .... Sandra

Hi, I'm new to WHMCS. I made a payment on an invoice and entered the wrong date. So I deleted it. And then went back to that invoice to put the payment back in, with the correct date, and it won't let me apply it. So I suppose I have 2 questions ...1. How do I delete a payment correctly! and 2. How do I apply this correct payment now that I've (possibly) deleted the old payment incorrectly! Any clues? Thanks,