hello,
i would like to get someone's help here regarding my question.
as i read, whmcs issue a renew invoice for each product based on Automation setting configuration and also suspend and terminate the products also based on the configuration setup for the Automation functions.
my case is:
renew invoice before due with 9 days
suspend account : 1 day after due date
Enable Unsuspend has not checked
terminate account after 30 days
with the above setting the whmcs should create a renew invoice for the product before 9 days of the due date. lets suggest that the client didn't pay the renew invoice. then the product should be suspended after 1 days of the the due date.
question:
1. can the client pay the invoice after the suspension of the product even if the Enable Unsuspend has been unchecked.
2. if the answer for the above question is yes, then does whmcs will change the due date for the next billing period, i mean if he paid after 10 days, then the new due date will be re-calculated from the payment date of the renew invoice or what?
3. can the client pay the invoice after the termination of the product.