bigyin

Going back to danield's problem with bots opening support tickets, I have only ever seen one method work 100% at stopping bots from successfully completing on-line forms, that is user configurable questions that need to be answered correctly to submit the form. Every type of captcha image used has already been cracked by spammers. Trying to filter out keywords is a losing battle as it can easily be circumvented by miss-spelling. Trying to filter out ranges of IP addresses etc is also a losing battle

Thanks othellotech, you're right, I never noticed that option under "settings". Not really a problem for me boz I register manually and it's easy enough to change the 2 to a 1 xeqution needs to change that option to 1 if he's going to allow whmcs to do the registrations autoamatically.

If you try to register a domain manually with enom, you'll notice that the "number of years" defaults to 2 for all domain types. When registering manually I have to change this to 1 if I only want 1 year.

These checkboxes can be changed until you click "Continue", then they can't be changed unless you click "Change Order Options". But yes, even though you originally check the boxes to not have emails sent, they are still sent (well, was for me). This should be logged as a support ticket if you haven't already.

edit - ignore, I did it wrong, now sorted. For the support centre I have set up email forwarding using an email address helpdesk@mydomain.net and I have a single support department using that email address. When I log-in to the support tickets area as a test client and open a ticket, I successfully get an email to say a ticket was raised. The email is "from" the helpdesk@mydomain.net address, but it's reply-to is set to sales@mydomain.net (which is the email address under General Configuration > Mail). This is a problem because if the client replies to the ticket email their reply goes to the wrong email address. Am I missing something in the setup?