hpprintandgraphics

Cant find any proper docs for the setup of this module.... I hadn't configured webhooks and redirect. (i suspect redirect isn't really needed). I take it the URL needs to point to the redirect.php/callback.php files within the go cardless module just as you wrote it?~ I cant find a subscription ID setting anywhere. Where is this? How do i set it up? Do i need to set up a new subscription in gocardless for every single product/service? Can it not be done so that it doesn't need a subcription id? Regards THANK YOU VERY MUCH! ***UPDATE*** I setup the redirect/callback options. It appears to be submitting payments now in the GC dashboard, it is being submitted to bank anyhow. I dont have a real customer to try with to test if when the payment clears that gocardless communicates with whmcs to mark the invoice paid. I do appear to have an issue with instant activation. I could do with this feature, however, selecting it doesnt appear to work.

Exactly what i thought nathany. They are no longer supporting fair enough, doesn't mean it wont work. Nathany it is connected and is setting up the authorisation fine. However, it doesnt actually take payment? I have to go into GC control panel and click "take payment" and do it manually. Whmcs doesn't seem to send a call to GC to request the actual payment. The gateway log appears to be empty as well. When i click initiate payment on the invoice page in whmcs it just gives the mentioned error ""The payment initiation did not complete successfully. Please check the gateway log for more details" Any suggestions?

What do you mean "when payment hits us" surely payment doesn't hit your account until after the payment is processed? GoCardless still has API documentation available and as such still allows application to communicate via API. If WHMCS created the module (which i guess they did, as its included in whmcs installation) then GoCardless would never have supported it. GoCardless wouldn't support any application that connects in via API unless they wrote it themselves. Could do with Matt responding but getting hold of him is very hard. tried and tried and tried. So long as GC has api facility then the GC gateway can be used. Not sure who told you that gocardless module is no longer useable?

Anyone? Need urgent help with this

Hello All, Had a customer sign up to new products via go cardless. The authorization is there, however, i cant see any payment anywhere (in whmcs OR gocardless) I went to the invoice and clicked "initiate payment" however it says "The payment initiation did not complete successfully. Please check the gateway log for more details" I checked the gateway log under BILLING>GATEWAY LOG & its empty... Any help appreciated

I have activated the gateway and inputted my api credentials. Not sure what you mean having to create the tables and entries, surely these would automatically be done when installing module. Please explain in detail what you mean... I cant see this being the problem as it is for all payment methods not just go cardless. WHMCS is not physically allowing a recurring billing to be setup when paying old invoices. It is allowing subscriptions to be setup when paying new invoices (auto generated) ones. Just not old ones.

I have just installed whmcs and manually entered all customers including all past invoices/payments (so that customer can access records) Some of the invoices entered are overdue and i have noticed that the customer(s) cant pay them invoices and setup a subscription for the monthly amount. When new invoices are auto generated by WHMCS itself will everything be fine? How can my customers immediately setup a recurring payment from day 1 instead of paying invoices and then waiting until next time? If they wait until next time i have to presume the customer will remember to set it up/pay the invoice (which they wont) I am using the GoCardless module for direct debits. Regards Nick