Hello WHMCS community,
I'm running a software development community, and we use WHMCS with the licensing addon to license our software. When people order the software for $100, and if they pay it they will receive it instantly with a license key. So this means they can use the product immediatly. I can't tell more about the software, but a lot of people just need to use it for one day and then they just open a dispute at PayPal because they had the job done in one day. (Unauthorized transaction and hacked emails?)
This means when such customer opens a dispute, I ALWAYS lose on PayPal.
Is there a way to prevent this type of abuse?
9 of the 10 times I noticed that the payment email is not the same as their registered email. So they are probably paying with a hacked paypal account. Is there a way to check for paypal email == registered email?
Thanks for your help.