prototype

I figured it out, The Name server parameters seemed to be causing it for me, once I removed these (I just statically set it) the email sends perfectly.

I too am having this same problem, when a clients order is processed thet get the above email instead of their account information. I have not modified the template. does anyone have any ideas?

Thanks guys, What registrars don't have that limitation? Also has anyone found of dealing with these situations? IE is it possible for WHMCS to throw up a message or error to the client trying to do the transfer? rather than just telling them the order has gone though, accepting payment when in actual fact the order hasn't gone though. I'm just thinking of avoiding a situation with someone who is wishing to transfer /renew a domain which is about to expire?

I have had further contact from resell.biz, It turns out that the problem is due to the domain I am trying to transfer is currently hosted by another resell.biz re-seller. "It is possible to move domain names between customer accounts at Resell.biz, however, the "move services" option must be used instead of the transfer. Also, unlike a transfer the "move" must be initiated at the current location. In other words, domain "moves" are pushed, whereas domain transfers are pulled." So in other words it appears that the other re-seller has to first move the domain over to me, and then clients can renew their registration with me. This concerns me though, as if anyone tries to transfer their domain over to me and their current host is a resell.biz re-seller whmcs will throw up this error in my console, and accept payment, then the client will get frustrated as to why extra steps are required. Has anyone else had experience with this, or does anyone have any ideas how this could be automated? Do other domain registars have the same process? Am i best to dump resell.biz and switch to someone else? do either Enom or reseller club have the same process?

Hey guys, I have WHMCS setup, and almost everything appears to be working almost perfectly now. However I tried to transfer a domain I own over to my hosting and to renew it for a year, My domain reseller is resell.biz (stargate), the payment was accepted and a cpanel account was automatically created, however the domain is still stuck on pending. In WHMCS when I click on the domain that failed to transfer over it says "Registrar Error Website doesn't exist for learnenglishtasmania.com". As far as I can tell I have all the settings right in WHMCS. I have contacted resell.biz however they said "It appears your domain name learnenglishtasmania.com was successfully transferred into your Resell.biz account. If you have any other questions regarding WHMCS in the future please refer to the WHMCS forums here: http://forum.whmcs.com/forum.php" despite the fact the domain is still stuck on pending in WHMCS and if I do a domain whois search the domain has not been renewed. I have noticed other people have had the same problems with resell.biz and whmcs but no solutions, has anyone got any ideas what the issue may be? cheers

Hi, I have the same problem, did you find a solution Tom? Cheers

Hi, I have just configured WHMCS, however when I select the comparison ordering module, and then go to place a test order I can select the plan, select the domain I wish to register, and then it will loop back to the plan select page, However if I select one of the other ordering templates such as boxes it works. the modern template has the same problem. http://billing.vampirehosting.com/cart.php?carttpl=comparison Does anyone know what could be causing this? is there something I have done wrong, or is there a problem with the template? Cheers