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mcsm

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Everything posted by mcsm

  1. I have installed WHMCS 4.2.1 on several different servers and I get the same error on all servers, I am not able to load the setup-general, the problem is the configgeneral.php file I have tried to change the perm to 644 but still didint work. I have changed the owner/group to root:root apache:apache nobody:nobody but dosent work the user of the account is not a centos user right? if I try to use the user of the account I get the error: "chown: invalid user: `zadm:zadm'
  2. Kim, I found that the problem might be, I am running WHMCS 4.2.1 with the latest versions of php and apache, it seems that runs with old versions, is there any problem to use 4.2.1? thank you
  3. Hi Kim is this ok? what should I look here? what error logs should I sent in the support ticket? thank you RewriteEngine On # Announcements RewriteRule ^announcements/([0-9]+)/[a-z0-9_-]+\.html$ ./announcements.php?id=$1 [L,NC] RewriteRule ^announcements$ ./announcements.php [L,NC] # Downloads RewriteRule ^downloads/([0-9]+)/([^/]*)$ ./downloads.php?action=displaycat&catid=$1 [L,NC] RewriteRule ^downloads$ ./downloads.php [L,NC] # Knowledgebase RewriteRule ^knowledgebase/([0-9]+)/[a-z0-9_-]+\.html$ ./knowledgebase.php?action=displayarticle&id=$1 [L,NC] RewriteRule ^knowledgebase/([0-9]+)/([^/]*)$ ./knowledgebase.php?action=displaycat&catid=$1 [L,NC] RewriteRule ^knowledgebase$ ./knowledgebase.php [L,NC]
  4. Hello, I am having a hard time to find the problem with my whmcs installation, if I go to setup-general settings I get the error message "The website cannot display the page" the error is the 500 - I have checked ioncube - the file permission of configgeneral.php is 664 - owner apache:apache - I have found that a misisng module that I have removed caused some issues, so I have copy the files of that custom module in to the servers folder and the other issues I had were resolved, the only problem that I can see now is to open the setup-general settings Any idea of what could be the issue? Thank you
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