Thanks, for replying.
Well I have everything setup according to the videos, but an account was not created for the client in WHM/cPanel.
The servers were setup, and the product was already enabled for auto setup as soon as the first payment is received. But when I look in the activity log I see "Module Create on Payment Suppressed for New Client" a couple times. I don't know if that's relevant.
One weird thing I noticed is when I go to Client Profile>Products/Services and click on the "login to control panel" link, it goes to MY site cPanel, not the client's. Any thoughts? Thanks for any help.