Hello guys, a few days ago I stumbled over a strange issue that seems to be going on for a while.
Whenever a client has more then one domain expiring on the same day, that client will only receive renewal reminders for the domain with the lowest 'id' and all other domains will silently expire.
The upcoming domain renewal reminder is the standard text and code that WHMCS delivered with my WHMCS 5.3.10 version, but it does either add all domains to that list, nor send separate emails for other expiring domains.
This is of course a pretty big issue, since we now get clients complaining that they never received any notifications for x amount of domains and they expired (=restore fees ).
Did anybody else notice this behavior, and/or has a solution?
PS: If I look into the database, then all domains will have a clean 'reminders' column and after the cronjob runs, will show the same piped values in that column. So the cron seems to do everything right, except sending the notifications to the client.