markjohnson

Hi, In the support admin, I have no problems viewing client support tickets, but when I click on the attachment, it takes me to client login screen. I have checked attachment directory as well as templates_c etc and they are all writable, and the created attachments do actually exist there. I have tried piping support emails as well as running a cron job to fetch emails from a pop account. Neither seems to work. I would appreciate urgent fix for this as many customers have emailed us with attachments (jpegs and gifs) which we are unable to view without ftp'ing directly into the server.