Hello,
We are having a problem with our WHMCS system at the moment, this didn't used to happen and were not sure if something's been changed or if this is a bug in the system,
Basically the cron job that is used to generate invoices, and send out emails for due/late invoices was switched off for internal reasons. So since we did this we have been going to
Home > Generate Due Invoices
to generate the invoices, and selected no when asked if we want to send out emails.
After generating invoices this way, we seem to get a blank invoice generated for each client with a due invoice every single time (see attached file). The invoice amount is £0.00 and is marked as paid automatically (I'm assuming because the total is Zero).
It then generates the invoices it should do fine. Only problem is when the customer log's into their control panel, they can see these blank invoices, and they also receive an email with a payment confirmation for the Zero value invoice generated.
This is a strange issue, and im not sure whether the fault lies with us or WHMCS.
The other thing is invoices for Domain renewals are being generated too, but the domains don't expire until may, which seems a bit too far in advance for us to be sending an email for domain renewal, how can I switch this off?
Apart from that, I think WHMCS is amazing. Any help would be appreciated.
Cheers!
