I host my WHMCS on a shared HostGator server, and they recently performed system changes that resulted in new IP addresses. Now, my cron job to synchronize domains (with Enom) reports this error message:
Domain Syncronisation Cron Report for 10-01-2014 16:00:07
Active Domain Syncs
- domain1.biz: Error: User not permitted from this IP address - 4
- domain1.com: Error: User not permitted from this IP address - 4
.
.
.
- domain100.info: Error: User not permitted from this IP address - 4
I've asked Enom to add my server IP address to their whitelist, but it doesn't change the error messages. I suspect I don't know the "actual" IP address that needs to be whitelisted. I've turned on the module error logging, but it doesn't return any IP addressing. What can I do to ascertain my actual IP address.
Or, what else might be causing this?
Thank you,
Duane