stripe charging full amount when credit is applied to invoice instead of the lower amount.

[PixelPaul 3]

Hello, i am using WHMCS v7.9.2 and there has been a bug in the stripe module for a few years how where it would send the wrong amount to stripe to charge the card. This is when a credit is applied to the invoice.

Example.... customer has a credit of $10, and they get a new invoice for an order of $25.
The ($10) credit will be applied to the invoice, and the remaining amount due is $15. Instead of sending $15 to stripe, to charge, it still sends $25.
This only happens with the stripe module, and no other credit card payment modules we use ( we use 3 others ).
has anyone else seen this?

[wsa 87]

Same problem with me 

[PixelPaul 3]

lmao, WHMCS support says that is how it is meant to work. they are useless as usual.

[PixelPaul 3]

19 hours ago, wsa said:

Same problem with me 

what version of WHMCS are you using? and does it happen no matter when the credit is applied and invoice paid? trying to narrow down the issue.

[DennisHermannsen 109]

That is definitely not the case. The WHMCS staff must have misunderstood you.

If WHMCS is attempting to charge the client's credit card, it will only charge the due amount - if the client has already paid 5€ of a 20€ invoice, the client is charged 15€. It has been like that ever since I can remember.

The credit needs to already be applied on the invoice, though.
 

[AladdinJ 11]

almost I have also same problem my problem a bit different

the invoice created with X amount ,

not paid yet

I edited the invoice line amount to Y

and when due date come

the auto capture billed the customer with X amount instead of Y

[wsa 87]

8 hours ago, PixelPaul said:

what version of WHMCS are you using? and does it happen no matter when the credit is applied and invoice paid? trying to narrow down the issue.

WHMCS 8.4.x  when I give credit now i have not give credit in whmcs 8.5.x

[PixelPaul 3]

something is very weird going on with stripe module and credits.

As the WHMCS team tested it and say it all works fine. But it doesn't for me, and others.

[AladdinJ 11]

@WHMCS Alex  can you take a look please