How to prevent the URL in the email content from being imported into the ticket?

[Edi 1]

Anyone knows

 

How to prevent the URL in the email content from being imported into the ticket?.

 

Thanks

[leemahoney3 33]

Sadly I don't think there is a way to do this, best option is to submit a Feature Request.

[bear 213]

3 hours ago, leemahoney3 said:

best option is to submit a Feature Request.

So, basically no option? That request system is entirely ignored.

[Edi 1]

3 hours ago, leemahoney3 said:

Sadly I don't think there is a way to do this, best option is to submit a Feature Request.

Sometimes unfiltered spam links are dangerous.

[yggdrasil 178]

1 hour ago, Edi said:

Sometimes unfiltered spam links are dangerous.

Your best option would be to do this outside WHMCS, probably with a spam filtering service that can replace links or deactivate them entirely for new incoming emails to your WHMCS installation.

[Edi 1]

6 hours ago, yggdrasil said:

Your best option would be to do this outside WHMCS, probably with a spam filtering service that can replace links or deactivate them entirely for new incoming emails to your WHMCS installation.

 

I think so.

[leemahoney3 33]

18 hours ago, bear said:

So, basically no option? That request system is entirely ignored.

No option from within WHMCS that I can see anyways unfortunately. Spam filter before it hits WHMCS would be a good idea though.