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Addon product not showing options

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Hi guys,


I've setup an addon product (independent Product), when I select it I don't see the user configurable options for the product instead it just goes straight to checkout.  

Any ideas why it does this and if I can get to the config options before checkout?

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I can replicate this, while there is the option to add custom fields to product addons, they only seem to appear for admins and nowhere in the client area 🤷‍♂️

Seems like quite the oversight on WHMCS's part, perhaps they forgot to include them in the client area?

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Hi @ROQ,

I can confirm this is by design. The Custom Fields in Product Addons are intended for internal use only (ie. recording the MarketConnect Order Number).


We welcome requests to change the product design online at http://requests.whmcs.com
I encourage you to add your vote and comment to this idea: https://requests.whmcs.com/idea/add-product-addon-custom-fields-to-order-forms

The more votes an idea receives, the more likely it is to be considered by our development team for potential inclusion in a future feature update.

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