Will Submit ticket page auto-select the language?

[alanccw 1]

Hi,

 

When I visit the submit ticket page at https://www.datanumen.com/customer/submitticket.php, the language will be selected to a strange one "Persian".

 

So, I just wonder whether WHMCS has the function to auto-select lanuage based on the visitor's IP address? If yes, how to disable that feature?

 

Thanks

[DennisHermannsen 92]

Nothing in WHMCS will automatically do that. It's most likely a hook or a rewrite rule.

[alanccw 1]

How can I make sure the language is always set to English by default?

[yggdrasil 172]

10 hours ago, alanccw said:

How can I make sure the language is always set to English by default?

If English is set as default in your installation, all pages will be in English by default. The only exception is when a user manually changes the language from the dropdown, which you can hide if you don't want them to change the language. Another way is to pass the language variable in the URL to the ticket and force the language automatically.

[alanccw 1]

Thank you very much.