Rosendo 1 Posted June 12 Hello, I'm having a problem in the products and services section, specifically with the URL. Immediately after store/ another slash is added, which when you want to "buy" the product, a redirection is generated and it doesn't work. Image: I would like to know how I can fix this situation from the root. I already tried rewriting the url structure anyway but it doesn't work. I would greatly appreciate some help. 0 Quote Share this post Link to post Share on other sites
WHMCS John 220 Posted June 13 Hi @Rosendo, What is the WHMCS System URL value under Configuration > System Settings > General Settings, please? It should end with a single trailing slash. 0 Quote Share this post Link to post Share on other sites
Rosendo 1 Posted June 13 Thanks for the reply. I've been checking and everything is fine. Even when I try to add new products the double bar does not appear. The double // appears only on products and services that I imported from another WHMCS installation. I haven't found a way to fix that. 0 Quote Share this post Link to post Share on other sites
Rosendo 1 Posted June 30 I have finally found a solution. The problem was that after importing products, the URL of the product groups was not set and was blank. When I assigned a specific URL to each product group the problem was solved. 1 Quote Share this post Link to post Share on other sites
WHMCS John 220 Posted July 4 Hi @Rosendo, Thanks for the follow-up. Case #IMPORT-6000 is open with our developers in order to have this reviewed for future releases of ImportAssist. I apologize for the inconvenience, and appreciate your patience as we work to resolve this. Thanks again for taking the time to report your findings. We welcome bug reports at https://bugs.whmcs.com/ 0 Quote Share this post Link to post Share on other sites