Jonh Carter 0 Posted May 13 Hello, When someone open a support ticket the ticket open successfully without a problem. but when i check in Ticket Mail Import Log it shows The system blocked a potential email loop & in support center it show a error box abe the ticket box Unimported Replies The following replies were blocked and are not visible in this ticket. i am using the latest cron files. Screenshot attached. the problem start after migrate to 8.4.1. Please help me to fix this issue. 0 Quote Share this post Link to post Share on other sites
Jonh Carter 0 Posted May 13 anyone here help please 0 Quote Share this post Link to post Share on other sites
bear 192 Posted May 13 There isn't much in what you provided to have anyone here help, so, have you asked support? 0 Quote Share this post Link to post Share on other sites
