Jump to content
Sign in to follow this  
Lindsay Webb

Invoice emails URL now showing blank page

Recommended Posts

Hi. We have a problem with email invoices created in WHMCS. These have been working fine for years but now it has failed & we don't know why so don't know how to start looking into a fix.
When an invoice is sent out it includes a link for the customer to click on which should take them to the log in page & on to their account/invoice (Cannot be sure as the link doesn't work!). The domain works https://my.iapuk.biz but the full URL does not.
The template code looks like this:
Dear {$client_name},

This is a notice that an invoice has been generated on {$invoice_date_created}.

Your payment method is: {$invoice_payment_method}

Invoice #{$invoice_num}
Amount Due: {$invoice_total}
Due Date: {$invoice_date_due}

Invoice Items


Payment will be taken automatically on {$invoice_date_due} from your credit card on record with us. To update or change the credit card details we hold for your account please login at {$auto_login_link_html} and click Pay Now then following the instructions on screen.


Any help would be greatly appreciated.

Extra Info:
We use Xero for accounting.
We use 20i for hosting & domain.

Anyone any ideas?

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated