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Joseph T

Changing Stripe account in WHMCS

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I'm currently running WHMCS and all the payments are processed by a Stripe account.

I want to change the processor to another Stripe account. ie. another Stripe login.

The question is, for all those under subscription in my hosting account, at which point is the recurring charge initiated?

Is the recurring charge initiated by WHMCS? Or by Stripe?

If the recurring is initiated by WHMCS, I believe it's easy for me as I just need to change the API.

If the recurring is initiated by Stripe, I would have an issue.

Anyone knows?

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I've never done this myself.. but I do know your customer credit cards are not stored in WHMCS, but rather in stripe.. that is your first hurdle to overcome. I also found this for you: https://support.stripe.com/questions/copy-existing-account-data-to-a-new-stripe-account

The recurring charges in the default WHMCS stripe payment gateway are initiated by your WHMCS installation not stripe.

 

Hope it helps.

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15 hours ago, Joseph T said:

If the recurring is initiated by WHMCS, I believe it's easy for me as I just need to change the API.

WHMCS tells Stripe, "hey please charge payment method pm-12345 $10" and Stripe takes that token and tries to charge, however, those tokens would be tied to your account and only ours.  So changing the API tokens to a new account would not allow you to charge the current stored customer / payment method tokens.  Granted, I have not tried this but I am 99% sure this is correct as otherwise any Stripe merchant knows of a customer token of another Stripe merchant could charge that customer and that seems like a security hole.

So if you do change to another Stripe account, you would need to have your clients redo card info even if they are using the same cards and that can be a pain to get done. 

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Yeah, I'd absolutely agree with Steven there - if the old account is no longer being used you could ask stripe if possible to change details! 

 

We did that, when moving from sole trader to LTD company and they were pleasantly easy to deal with! It'd depend upon your circumstances I suppose  - we were essentially appending a LTD to the end and promising them we'd let customers know about the change of business name 

I was dreading the "but I've already put my card on" tickets 😁

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Actually I vaguely recall seeing a post about stripe merging accounts.  Check with Stripe to see if that is possible. 

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