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Hiring: Custom Reports for Customer Support

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Hi,

I am looking to create a few reports to better track customer support. Specifically;

A WHMCS Report that will allow me to enter a date range and show me how many tickets were answered by each agent. So there would be a table that shows how many tickets were answered by each agents during the specified date range.

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Hello! We definitely recommend having a careful look at our Report Generator For WHMCS module. It is equipped with various ticket-focused reports, as well as two different types of creators allowing you to generate custom reports from all kinds of WHMCS datasets.

Additionally, you may find it worthwhile to explore MetricsCube as it features over 70 advanced WHMCS reports, top-notch Live Dashboard, and premium breakdown sections.

If any questions come up,  you can get in touch with us anytime.

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