Jump to content

Recurring Renewals with Free Domain - Duplicate Payment

Recommended Posts


WHMCS - General Release7.10.1-release.1

We have our system set to renew the domain FOC, if the customer renews the Hosting. This works fine, and I understand the renewal dates must be aligned for this to happen, and all aligned.

We have the WHMCS service/product - payment type set to recurring, and an annual price set. 

There's nothing more I can find that relates to recurring payments, but I'm not too sure how this works as it seems that PayPal is setting up the recurring payment, and is taking the payment at the first renewal date, but WHMCS is also raising an invoice for the hosting, and the expiry date does not change, unless the invoice is paid. The recurring PayPal payment and raised invoice don't seem to be related and end up with a double payment from the client.

I've searched the support docs and this community, but I'm unable to find the info related to this scenario.

Any advice or redirection to relevant information would be greatly appreciated.


Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated