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rivermobster

Basic client billing question...

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Hey all...

Not really sure word this, but I'll do my best and hope you guys get what I'm asking!

One of the main reasons I'm going with WHMCS is to automate the client billing process.  Up till now, I've been billing people with PayPal, and letting them pay however they want.  Most use their own credit cards.

What I want to do is have a client enter their CC info, and then have WHMCS bill there CC every year, automatically.

Can this be done with the gateway?

Do I need to add a CC gateway to make this happen?  If so, which one?

Thanks for helping out the new guy!

-Joe

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Hi Joe,

Thanks for getting in touch, WHMCS does have an integration with PayPal so your client can setup a subscription with PayPal and pay via their preferred method, please see https://docs.whmcs.com/PayPal_Checkout for information on setting that up.

If you would prefer just to offer Credit Card, you could look at a gateway such as Stripe https://docs.whmcs.com/Stripe to achieve this.

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21 hours ago, rivermobster said:

Can this be done with the gateway?

Do I need to add a CC gateway to make this happen?  If so, which one?

Charging annually would be done via WHMCS and setting the billing cycle to be annual .  Some payment methods, like paypal, have subscriptions where the payment is initiated at the gateway and WHMCS is notified.  I do not recommend using subscriptions because if WHMCS does not get the payment notice and you have auto suspend turned on, accounts will be suspended .  If you want to use paypal still, you would need a paypal module that supports Billing agreements and have your paypal account setup for that.   For pure credit cards, yes you would need a gateway for that.  Stripe would also be my suggestion on a credit card gateway. 

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On 4/28/2021 at 2:20 PM, steven99 said:

Charging annually would be done via WHMCS and setting the billing cycle to be annual .  Some payment methods, like paypal, have subscriptions where the payment is initiated at the gateway and WHMCS is notified.  I do not recommend using subscriptions because if WHMCS does not get the payment notice and you have auto suspend turned on, accounts will be suspended .  If you want to use paypal still, you would need a paypal module that supports Billing agreements and have your paypal account setup for that.   For pure credit cards, yes you would need a gateway for that.  Stripe would also be my suggestion on a credit card gateway. 

Thanks much.  I was out of town for a bit, so sorry for the delayed response.

So with Stripe, clients can enter their CC info one time, and WHMCS will auto bill that card every year?

Thanks for the help!

-Joe

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On 4/27/2021 at 11:57 PM, WHMCS ChrisD said:

Hi Joe,

Thanks for getting in touch, WHMCS does have an integration with PayPal so your client can setup a subscription with PayPal and pay via their preferred method, please see https://docs.whmcs.com/PayPal_Checkout for information on setting that up.

If you would prefer just to offer Credit Card, you could look at a gateway such as Stripe https://docs.whmcs.com/Stripe to achieve this.

 

Hey Chris,

It sounds like Stripe is the better option for letting clients use their own CC info?  

What I'm after is to not have manually bill clients (manually) every year!  lol

-Joe

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I just now noticed there are three different Strip gateways.  Stripe, Strip ACH and Stripe SEPA.  Which one would be the correct one for what I am trying to accomplish here?

Thanks in advance,

-Joe

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Since I can't edit the above post, just ignore it...

I did some Google searches and figured out the difference between the three different gateways, and figured it out.

I made a Stripe account, activated the gateway and installed the keys.  It shows up in my cart page now, so I'm guessing that's all that needs to be done?

So when a customer uses their CC with Strip now, it will auto bill that card in the future?

Thanks for answering my dumb questions!  😛

-Joe

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On 4/30/2021 at 4:47 PM, rivermobster said:

So when a customer uses their CC with Strip now, it will auto bill that card in the future?

Correct.  You could switch the keys to the test mode and do some test charges or use a development / test license and Stripe there. 

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On 5/15/2021 at 12:09 PM, steven99 said:

Correct.  You could switch the keys to the test mode and do some test charges or use a development / test license and Stripe there. 

Thanks Steven.  I'll take your word for it!  I've already had one customer pay me with it, and unlike PayPal, they are holding on to the funds for a few days.  I'm not really thrilled about that...

😡

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6 minutes ago, rivermobster said:

Thanks Steven.  I'll take your word for it!  I've already had one customer pay me with it, and unlike PayPal, they are holding on to the funds for a few days.  I'm not really thrilled about that...

😡

It's what happens with any credit card gateway.

Look at the fees you're paying to Stripe (less than half the amount you're paying to PayPal) ... 😄

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1 minute ago, Remitur said:

It's what happens with any credit card gateway.

Look at the fees you're paying to Stripe (less than half the amount you're paying to PayPal) ... 😄

Yeah, I haven't really looked at the fees head to head yet.  All I know for sure so far is even if someone uses their own CC with PP, I get the funds instantly!

Just another thing on my to-do list...

🙄😝

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So I just took a look...

Stripe, PayPal and WooCommerce (new) all have the same fees.  .30 per transaction and 2.8%.

PayPal seems to automate the automatic payment options with no issues (I've had a couple of clients use it already), so I may switch back to PayPal as the default.  I'm not a fan of Strip holding on to my money for days as where PayPal credits my account instantly.

Time will tell how all this plays out!

https://stripe.com/en-gb-us/pricing

https://www.paypal.com/us/brc/article/understanding-merchant-credit-card-processing-fees#:~:text=model to understand.-,It involves paying the processor a flat fee for all,2.9% plus %240.30 per transaction.

https://woocommerce.com/products/woocommerce-payments/

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14 minutes ago, rivermobster said:

So I just took a look...

Stripe, PayPal and WooCommerce (new) all have the same fees.  .30 per transaction and 2.8%.

PayPal seems to automate the automatic payment options with no issues (I've had a couple of clients use it already), so I may switch back to PayPal as the default.  I'm not a fan of Strip holding on to my money for days as where PayPal credits my account instantly.

Time will tell how all this plays out!

https://stripe.com/en-gb-us/pricing

https://www.paypal.com/us/brc/article/understanding-merchant-credit-card-processing-fees#:~:text=model to understand.-,It involves paying the processor a flat fee for all,2.9% plus %240.30 per transaction.

https://woocommerce.com/products/woocommerce-payments/

Ouch, we only pay 1.4% + 20p to stripe. Maybe regional differences! 

PayPal at 2.9% + 30p I think! 

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1 minute ago, chrisb2012 said:

Ouch, we only pay 1.4% + 20p to stripe. Maybe regional differences! 

PayPal at 2.9% + 30p I think! 

Where are you at?  I'm in SoCal, USA.

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